|Powerful features, unbeatable service
This page is an overview of our services only. For details, including how we can customize our services for your particular needs, call 215-443-9800.
Step 1. We provide you as many boxes as you need, into which you put your files, records, or any other things you need to have stored. As you fill up your boxes, you fill out short forms that allow us to record what's in them and archive your documents securely.
Step 2. You contact us and tell us to pick up your boxes. We come to your facility, scan the barcodes for your data files, provide you a pickup report on the spot, and bring your new boxes to our warehouse storage facility.
Step 3. We receive your boxes into our secure offsite warehouse, where they are assigned to individual shelf locations, ready for withdrawal at any time.
Step 1. Use First File Online, or call us, to find the boxes you need.
Step 2. Fill out an online withdrawal request, or tell your customer service agent which boxes you want and when you want them delivered.
Step 3. We bring those boxes to you when you want them, during business hours.
Step 1. When a box is to be refiled, use state-of-the-art First File Online to quickly see all of your boxes that are currently withdrawn. Select the boxes to refile, and send a refile request.
Step 2. We come to your location, pick up your boxes, and provide you a detailed data management pickup report on the spot.
Searching / Reporting
Get the information and reports you need, 24 hours a day, from First File Online. Search by our box number, your box number, department, contents, and more. Use special codes to help find boxes for your departments and subdepartments quickly. View online reports that show storage boxes by department, total boxes, withdrawn boxes, boxes by department code, file date, withdrawn date, and more. We can customize special management reports for - call for more details.
First File is dedicated to superior customer service and the most accurate information technology. You can trust us with your important records. Records storage, file archiving, data retrieval and document management: Call 215-443-9800 for more information.